Privacy Policy

GNA Industries Pty Ltd is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

ABN: 96 699 911 521 ACN: 699 911 521 State: WA Proudly Australian Owned & Operated

How We Handle Your Information

This Privacy Policy explains how GNA Industries Pty Ltd (ABN 96 699 911 521) collects, uses, discloses, and protects your personal information. It applies to all interactions with us, including our website at gnaindustriespty.site.

1. Information We Collect

We may collect the following personal information:

  • Contact details (name, email address, phone number, postal address)
  • Business details (company name, role, ABN/ACN)
  • Project and service enquiry information
  • Communication records (emails, messages)
  • Technical information (IP address, browser type, device data) collected via cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide requested services
  • Communicate with you about your projects, quotes, and accounts
  • Improve our website, services, and customer experience
  • Comply with our legal and regulatory obligations
  • Send you marketing communications (you may opt out at any time)

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only to:

  • Our employees, contractors, and service providers who assist us in operating our business (and only to the extent necessary)
  • Authorised representatives or delegates acting on our behalf
  • Required by law, regulation, or court/tribunal order
  • Protect our rights, property, or safety, or that of our users or others

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used. These may include strictly necessary, performance, and functional cookies. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, though this may affect site functionality.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access, disclosure, or loss. Security measures include secure servers, encryption, access controls, and staff training. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.

7. Your Rights & Access

Under the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you (subject to some exceptions)
  • Request correction of inaccurate, outdated, or incomplete information
  • Make a complaint about a privacy breach to us or the Office of the Australian Information Commissioner (OAIC)

To request access, correction, or to make a privacy enquiry, please contact us at [email protected]. We will respond within a reasonable time.

8. International Transfer

Your information may be transferred to and processed in countries other than Australia. We will take reasonable steps to ensure that your information remains protected in accordance with this policy and applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
ABN: 96 699 911 521
ACN: 699 911 521
GNA Industries Pty Ltd
Western Australia 6172

Effective date: 29 July 2026. This Privacy Policy is drafted in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.